====== VoIP ====== ===== Quality of Service (QoS) ===== ==== Packet Delay ==== End-to-end packet delay consists of transmission delay, propagating delay, processing delay, queueing delay, packetization/de-packetization delay, and playout buffer delay. (Sun, 2004) ==== Jitter ==== ==== Packet Loss ==== By using Wireshark, click Telephony-RTP-RTP Streams. Select forward and reverse direction of the VoIP call, you can see Source Address and Destination Address columns. After selecting the two directions, click Analyze. ===== Quality of Experience (QoE) ===== ===== References ===== Sun, L. 2004. Speech Quality Prediction for Voice over Internet Protocol Networks